Frequently Asked Questions About Home Care Packages
No, as a safeguarding measure for Support at Home funding, the government forbids paying family members for care services. We understand this can be frustrating, but we will do our best to work with you and your family to find support workers that can provide needed services and get along well with you and your family. Family members who are carers can access the Carer Payment through Services Australia.
- Personal hygiene care.
- Nursing care at home.
- Podiatry, physiotherapy and other therapies that will help you maintain your mobility and health.
- Nutrition help and food preparation.
- Help around the home to keep it clean and livable.
- Home and garden maintenance.
- Transport to your appointments, run errands, or stay social in your community.
- Companionship and someone to check in on you as needed or to help you maintain social ties.
- Equipment such as mobility aids (walkers, wheelchairs)
- Minor home modifications such as ramps, and grab rails in bathrooms
With our managed care package services, essentially, we handle all administrative tasks, source your caregivers, manage their schedules, find replacements and back-ups, and are your point of contact for all things related to your Support at Home funding administration. “funding” added so the phrase reads.
- Notify your current provider that you’d like to switch and confirm their conditions, such as notice period.
- Call My Aged Care on 1800 200 422 to reactivate your referral code.
- Once you have your referral code and exit date, contact us at 0499 831 025 to book a consultation with a member of our team.
Whether you go with managed, or self-managed, we will help you create a care plan that fits your needs and budget. We’ll discuss and establish your goals and help you think outside the box to get the most out of your Support at Home funding. We can help match you with providers that can fulfil the services you need to support you or your loved ones best. “funding” added so the phrase reads.
Self-managing your Support at Home funding means paying lower administration fees, resulting in more of your funding being available to spend on you. You’ll have full control within the scope of Support at Home Guidelines. Self-managed plans bring the control back to the individual or family to make decisions on their care.
Self-managing your Home Care Package means paying lower administration fees, resulting in more of your funding being available to spend on you. You’ll have full control within the scope of the Home Care Package Guidelines. Self-managed plans bring the control back to the individual or family to make decisions on their care.
Home Care Services in Adelaide & Northern Rivers
Home care services can include personal care, such as bathing and dressing, assistance with mobility, household tasks like cleaning and meal preparation, medication management, and social support. Services can be tailored to individual needs to ensure comfort and safety at home.
Signs that your loved one may need home care services include difficulty managing daily tasks, declining mobility, frequent forgetfulness, and needing help with personal care. If they express loneliness or isolation, home care can provide essential social interaction as well.
Yes, 101 Home Care services offer flexible scheduling options to meet your family’s specific needs. Whether you require hourly care, full-time assistance, or respite care, services can be arranged to accommodate any timetable.
Home care professionals are typically trained in a variety of areas, including first aid, personal care, dementia support, and medication administration. Many are certified caregivers, ensuring that they meet industry standards for delivering safe and reliable care. 101 Home Care requires all carers to regularly complete training courses to ensure awareness of policies and procedures within the aged care space.
In Australia, some home care services may be covered under government programs such as Support at Home. Depending on eligibility, these services can significantly reduce the cost of care services. “packages” changed to “services”, Support at Home does not use package wording.


In Home Care services in Adelaide & Northern Rivers
In-home care allows elderly individuals to receive care in the comfort of their own homes, whereas residential aged care requires moving into a care facility. In-home care promotes independence by providing tailored support while allowing individuals to stay in a familiar environment. In home care aims to assist in the elderly staying in their home safely for longer.
Yes, in-home care can be highly customized to suit the individual’s health and personal preferences. This includes assistance with daily activities, healthcare needs, and emotional support, ensuring that the care provided is as personal and comfortable as possible. 101 Home Care will develop a care plan with you so that we are able to meet the needs you require.
Many providers offer 24/7 in-home care, either through live-in caregivers or rotating shifts, depending on the level of support required. This ensures that your loved one is never left without assistance.
When selecting an in-home care provider, consider factors like the provider’s qualifications, services offered, client testimonials, and staff availability. It’s essential to choose a provider who can meet your family’s unique needs and has a reputation for quality care.
In-home care allows elderly individuals to maintain their independence, stay in familiar surroundings, and receive one-on-one attention. It promotes physical and emotional well-being while minimizing the disruptions of relocating to a care facility.
101 Homecare in Adelaide & Northern Rivers
Homecare involves a range of services designed to assist individuals with daily living tasks while they remain in their own homes. This may include personal hygiene assistance, meal preparation, light housekeeping, mobility support, and companionship.
You can arrange homecare services by contacting a homecare provider like 101 Home Care or applying for government-supported Support at Home if your loved one qualifies. An initial assessment will help determine the level of care needed. Call 101 Home Care to help guide you through the “My Aged Care” process.
Yes, many homecare providers are trained to manage chronic conditions such as diabetes, dementia, or heart disease. They can assist with medication management, monitor health changes, and provide specialized care as needed.
Yes, homecare services can be arranged on a temporary basis, such as for post-hospitalization recovery or respite care when family caregivers need a break. Short-term homecare offers flexible options for various situations.
Eligibility for government-funded homecare is determined through an assessment by My Aged Care . The assessment evaluates the individual’s care needs and recommends appropriate support levels, including Support at Home . Call My Aged Care on 1800 200 422


Support at Home services are government-funded care programs designed to support elderly individuals in their homes. Eligibility is determined by an assessment (the Single Assessment System) through My Aged Care, based on the individual’s health and support needs.
There are eight Support at Home funding levels, ranging from basic care needs (Level 1) to high care needs (Level 8). Each level offers different funding amounts to cover the cost of services like personal care, nursing, and home maintenance.
You can apply for Support at Home by contacting My Aged Care, which will arrange for an in-home assessment. Based on the assessment, your loved one will be allocated a package level and can begin receiving care.
Support at Home can cover a wide range of services, including personal care, nursing, domestic assistance, transportation, and social support. The goal is to help individuals live independently at home for as long as possible.
Aged Care Services in Adelaide & Northern Rivers
Aged care services include in-home care, residential care, respite care, and palliative care. These services are designed to support older adults with their daily activities, health needs, and overall well-being, whether at home or in a care facility.
If your loved one is struggling with daily tasks, mobility, or managing their health independently, aged care services may be necessary. An assessment from My Aged Care can help determine the appropriate level of care.
In-home care allows elderly individuals to receive care while staying in their own homes, whereas residential aged care requires them to live in a specialized facility where care is provided around the clock.
Yes, many aged care providers offer specialized dementia care, including memory support, behavioral management, and personalized care plans to ensure comfort and safety for individuals living with dementia.
Yes, aged care services can be arranged temporarily for situations such as post-surgery recovery or when family caregivers need respite. Short-term care services can be highly flexible to meet changing needs.

1.Aged Care Near Me in Adelaide & Northern Rivers
You can start by using the My Aged Care website to search for services in your area or consult local directories and reviews. Personal recommendations and visiting facilities or meeting with service providers can also help ensure you find high-quality care.
Look for facilities that have a strong reputation, provide a wide range of services, and employ qualified staff. Consider the ratio of staff to residents, cleanliness, safety measures, and the overall environment of the facility.
2.Home Care Adelaide & Northern Rivers
Adelaide & Northern Rivers offers a variety of home care options including government-funded packages, private nursing services, and specialized care for conditions like dementia. Providers can deliver personalized care plans that include medical care, daily living assistance, and more.
Evaluate potential home care providers based on their certifications, the range of services they offer, customer testimonials, and their response to your specific care needs. It’s also helpful to ask about their emergency procedures and staff training.
3. My Aged Care Find a Provider
Visit the My Aged Care website and use the service finder tool to locate providers based on your needs and location. You can also call their contact center for assistance in finding and arranging care services.
Have personal details, a general idea of needed services, any medical information, and preferences for care ready. If eligible for government assistance, have your approval letter or care assessment report handy.
4. Aged Care Adelaide & Northern Rivers
Adelaide & Northern Rivers provides a comprehensive range of aged care services, including residential care facilities, home care services, respite care, and specialized dementia care. There are options to suit varying levels of need and preference.
Compare facilities based on their services, staff qualifications, resident reviews, and compliance with government standards. Visiting facilities personally and speaking to staff and residents can also provide valuable insights.
5. Home Support Services
Home support services assist individuals with daily tasks, allowing them to maintain independence at home. Services are beneficial for the elderly, those with disabilities, or anyone needing regular assistance.
Yes, home support services are highly customizable. Providers typically offer assessments to tailor services to individual needs, covering aspects from personal care to meal preparation and medication reminders.